Refund policy
Return and Refund Policy
At DeborahDesignsS, every product is made to order. We want you to be happy with your purchase, and we encourage you to review all product details, colors, and sizing information before placing an order.
Cancellations
If you need to cancel your order or change your shipping information, please contact us as soon as possible. We will do our best to accommodate your request before production begins.
Once production has started, we generally cannot cancel or modify an order.
Returns and Exchanges
Because our products are made specifically for each customer, we generally do not accept returns or exchanges for changes of mind, incorrect sizes selected at checkout, or personal preferences.
Please review the size guide carefully before purchasing.
Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery whenever possible.
Include your order number, a description of the issue, and clear photographs of the product.
We will review your request and work with our production partner to determine an appropriate solution, which may include a replacement or refund, in accordance with applicable consumer protection laws.
Please do not return any products without contacting us first.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Lost or Delayed Packages
Shipping and delivery dates are estimates. If your package is missing or significantly delayed, please contact us with your order number so we can investigate.
Contact Us
For questions about your order, cancellations, returns, or refunds, please contact DeborahDesignsS through our store's contact page.
Nothing in this policy limits any consumer rights provided by applicable law.